Customer Data Charter

Effective date: 14 July 2026

1. Our commitment

Appily Nineteen respects your privacy. This charter explains what personal data we collect, why we collect it, and how we protect it when you shop for fresh fruits on our platform.

2. Information we collect

• Account data: name, email address, and verification status when you register.
• Order data: delivery address, phone number, items purchased, and payment method selected.
• Support data: messages you send through contact forms, track-and-support requests, or email.
• Technical data: browser type, device information, and session identifiers needed to operate the storefront securely.

3. How we use your data

We process personal information to create and verify accounts, fulfil fruit orders, arrange courier delivery, respond to support enquiries, prevent fraud, and improve catalogue presentation. We do not sell your personal data to third-party marketers.

4. Data retention

Order and account records are retained for as long as needed to meet legal, accounting, and customer-service obligations. You may request account closure by contacting orchard@appilynineteen.com.

5. Your rights

You may request access to, correction of, or deletion of personal data we hold about you, subject to applicable law and legitimate business needs such as open order fulfilment.

6. Contact

Privacy enquiries: orchard@appilynineteen.com · +91 98765 43219